Labels:text | screenshot | font | number | parallel | rectangle OCR: THE U.S. AVERAGE COST PER DESKTOP OF COMPUTER-TELEPHONY INTEGRATION $900 $835 Total cost of CTI and integration per agent/line $800 $671 CTI software and link cost per agent/line $700 $609 CTI consulting/integration cost per agent/line $600 $554 8 $500 $468 $439 $400 $379 $299 $318 $300 $252 $204 $213 $200 $162 $133 $104 $100 1995 1996 1997 1998 1999 Figure 2. The per-desktop costof CTI is expected to decline dramatically by the year 2000. The total cost of inte- gration of per agent/line will drop more than $500 between 1995 and 1999.
